This is after the metro recorded high levels of satisfaction by its residents.
This is according to metro spokesperson Themba Gadebe.
“The survey indicated a consistent increase in satisfaction pertaining to basic services such as energy and water among others,” said Gadebe.
“The increase is noted from the beginning of the current administration in 2011.”
He said the 2015 GCRO QoL revealed that more than 70 per cent of Ekurhuleni residents are generally satisfied with the provision of services in the metro.
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The following observations were also made:
• Over 80 per cent of residents are satisfied with water services.
• More that 70 per cent of residents have given the city thumbs up on sanitation services.
• More that 70 per cent residents are happy with the provision of energy services.
• About 80 per cent are content with the provision of waste removal services.
• While about 49 per cent are satisfied with the costs of the municipality, 22 per cent have remained neutral.
• About 60 per cent of residents have given the city’s roads a nod.
• Over 68 per cent are happy with the city’s public health facilities
Ekurhuleni’s City Manager Khaya Ngema said while it is evident that the metro is heading in the right direction, more is still required to be done in order to attend to the concerns of those who were not happy.
“As we get into the new financial year, all hands are on deck from our senior managers and staff to deliver to the people of Ekurhuleni an ideal city expressed in the Integrated Development Plan,” Ngema said.
* GCRO was commissioned in 2009 to analyse the quality of life of citizens, identify key areas and groups needing intervention and support, and provide a holistic assessment of life in the Gauteng City-region.
The Quality of Life Survey is regarded the largest social attitudes survey conducted in the Gauteng province.
